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Terms & Conditions

Welcome to WorkHex. By accessing or using our software and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Account Usage & Subscription

  • Each user must maintain accurate account details and ensure account security.
  • Subscriptions are billed monthly or annually depending on the selected plan.
  • Trial accounts are limited to 3 users and valid for 6 months under a special offer.
  • White-label plans require a minimum of 30 users and a one-year commitment.

2. Data Privacy & Security

  • All customer data is encrypted and securely stored.
  • WorkHex will not share, sell, or misuse your business or employee data.
  • You retain full ownership of your data.

3. Fair Usage Policy

  • WorkHex is intended for legitimate business operations only.
  • Abuse of the system (e.g., spam, automation bypass, fake users) may result in account suspension.

4. Support & Training

  • All plans include access to helpdesk support and onboarding guides.
  • Enterprise and White-label plans include premium support and live training options.

5. Service Availability & Uptime

  • We strive for 99.5% uptime and will notify users of planned maintenance.
  • WorkHex is not liable for temporary outages caused by third-party services.

6. Payment & Refunds

  • All payments are processed securely through our payment partners.
  • No refunds are available for trial or promotional plans.
  • Cancellation of subscriptions must be done before renewal to avoid charges.

7. Termination & Data Export

  • You may cancel your subscription at any time from your dashboard.
  • Upon cancellation, you may request a full data export within 30 days.
  • WorkHex reserves the right to terminate accounts violating these terms.

8. Competitor Access Policy

  • Accessing WorkHex for competitive analysis is strictly prohibited.
  • We reserve the right to deny access or terminate accounts found breaching this policy.

9. Intellectual Property

  • WorkHex and all associated branding, software code, and design elements are the property of Brandstrek Coders LLP.
  • You may not copy, resell, reverse-engineer, or reproduce any part of our platform.

10. Modifications

We may update these Terms from time to time. Users will be notified of major changes.